Privacy Policy

Last updated: 17th June 2024

At TradingAI, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading AI bot and related services.

Information We Collect

Personal Information

When you register for an account or use our trading AI services, we may collect personal information that can identify you, such as your name, email address, payment information, and trading preferences.

Non-Personal Information

We may also collect non-personal information about your use of the service, such as IP addresses, browser types, trading patterns, transaction history, referring URLs, and other technical data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our trading platform. You can manage your cookie preferences through your browser settings.

How We Use Your Information

Provide and Improve Services

Communication

Analytics and Research

How We Share Your Information

Service Providers

We may share your information with third-party service providers who assist us in operating our services, such as payment processors, trading platforms, email services, and hosting providers.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including financial regulatory bodies.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information and trading data against unauthorized access, loss, or alteration. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Data Retention

We retain your personal information and trading history for as long as necessary to fulfil the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Access and Update

You have the right to access and update your personal information. You can do this by logging into your trading account and updating your profile settings.

Opt-Out

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. You may also contact us directly to opt out.

Data Deletion

You have the right to request the deletion of your personal information. Please contact us at support@tradingai.com to make this request.

Children's Privacy

Our trading AI services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We will ensure that appropriate safeguards are in place to protect your personal information when it is transferred across borders.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last updated" date at the top of this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@tradingai.com.

By using TradingAI, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.